Hotel Puerta America 5*

  • Free Wi-Fi
  • 24-hour reception
  • Fitness centre
  • Restaurant
  • Meeting/ Banquet facilities

Offering a swimming pool, Hotel Puerta America Madrid is set in Chamartín with upscale boutiques and bistros, within a 3.5-km distance of Prado National Museum. This hotel has 315 rooms and features a bureau de change and a lift on-site.

Some of the air-conditioned units feature cable channels as well as an electric kettle. Along with soundproof windows, they also have a work desk. The private bathrooms are fitted with bathrobes. Certain units overlook the city.

The Puerta America has Observatory restaurant, which specialises in Spanish cuisine. There is a restaurant serving Mediterranean food only 50 metres away.

The accommodation is located nearly 5 minutes on foot from Torres Blancas, extremely close to Cartagena tube station. The 5-star hotel is also within 2.1 km of Santiago Bernabeu Stadium in Madrid. This property is placed relatively near Museo Nacional Centro de Arte Reina Sofia, and Intercambiador de Avenida de America bus station is only 600 metres away. The nearest underground station is 200 metres away.

    How to reach hotel

    Airports

    Adolfo Suarez Madrid-Barajas
    19 km

    Train stations

    Estacion de Chamartin
    3.7 km

    Facilities

    Internet

    • Free Wi-Fi

    Parking options

    • Parking

    Activities

    • Fitness centre

    Property services

    • Safe deposit box
    • 24-hour reception
    • 24-hour security
    • Luggage storage
    • Currency exchange
    • Room service
    • Housekeeping
    • Car hire
    • Laundry
    • Dry cleaning
    • Tours/Ticket assistance
    • Wake up service

    Dining options

    • Restaurant
    • Cafe

    Business facilities

    • Meeting/ Banquet facilities
    • Fax/Photocopying

    For kids

    • Paid babysitting/ Child services

    Recreation

    • Sun terrace
    • Garden area

    For disabled guests

    • Rooms/ Facilities for disabled

    In the rooms

    • Heating
    • Soundproofed rooms
    • In-room desk

    In the bathroom

    • Private bathroom
    • Free toiletries
    • Toilet

    Devices

    • Cable/ Satellite television

    General facilities

    • Non-smoking property
    • Allergy-free rooms
    • Lift
    • Fire extinguishers
    • Key card access

    Important information

    Check-in: from 14:00
    Check-out: from 07:00 until 12:00
    Frequently asked questions
    • 🌇
      Is Hotel Puerta America located near the city centre?
      Hotel Puerta America is placed in Chamartín with upscale boutiques and bistros.
    • 🕌
      Which popular attractions can we visit while staying at the Hotel Puerta America?
      You can visit Anden 0, placed 2.5 km away from the Hotel Puerta America or Torres Blancas accessible with only a 5 minutes' walk.
    • 🚗
      Can we park our vehicle near Hotel Puerta America?
      Yes, at Hotel Puerta America guests may use private parking on site.
    • What are the food & drink options available at the Madrid hotel?
      The guests of the Madrid hotel can enjoy their dinner in Observatory restaurant which serves Spanish meals.
    • 🍹
      What are the restaurants close to Hotel Puerta America?
      Dining options nearby Hotel Puerta America include Karrara Terrasse restaurant serving international dishes (50 m) and Vila Brasil restaurant famous with Latin American cuisine (400 m).
    • What is the price of a night's stay at Hotel Puerta America?
      In Chamartín with upscale boutiques and bistros, 5-star hotels are available for an average nightly rate of €221. A night in Hotel Puerta America costs €81 cheaper than the city average at just €140/night.
    • Which payment methods are accepted in Hotel Puerta America?
      Payment methods in Hotel Puerta America include Visa, American Express and Mastercard.
    • Which room amenities are available at the hotel?
      Every room at the hotel includes a flat-screen TV with satellite channels as well as an individual safe for guests' security.
    • Are any cleaning services offered at the Madrid hotel?
      Yes, laundry, dry cleaning service and housekeeping will be arranged at the Madrid hotel upon request.
    • What are some of the amenities at Hotel Puerta America?
      Facilities at Hotel Puerta America include a bureau de change and a lift, plus there is a restaurant and luggage storage. For guests' safety the property offers a safety deposit box and 24-hour security.
    • 🛀
      Which spa facilities does Hotel Puerta America offer?
      Hotel Puerta America includes such wellness amenities as a Turkish bath and an outdoor swimming pool.
    • Does the hotel have a swimming pool?
      Yes, the hotel features a seasonal outdoor pool.
    • Can we store our luggage in Hotel Puerta America?
      Yes, guests can store their bags at the a bag storage provided by Hotel Puerta America.

    Location

    Map
    Nearby

    Airports

    Adolfo Suarez Madrid-Barajas
    19 km

    Train stations

    Estacion de Chamartin
    3.7 km

    Attractions nearby

    Restaurants nearby

    Gallery

    Reviews

    Here you can find verified reviews our users posted on this website

    Write a review

    Joseph

    2023-07-22

    9/10

    The hotel was located in a little cafe in the city center, near Avendia de America metro station. The room had an incredible bed and the bathroom was fantastic. The staffs were very friendly and helpful, and the breakfast was delicious. Additionally, the hotel had a lovely pool area with helpful staff providing towels and cushions for the sun loungers.

    The hotel had slightly confusing controls for the window, curtains, and projector.

    Susan

    2023-07-15

    9/10

    The design: interesting and arty. Well-equipped bathrooms. Variety of interior designers. Quiet, adult atmosphere. Friendly and helpful staff. Comfortable and clean room. Transfer to the airport. Excellent food and quality

    Cannot find any fault.

    John

    2023-06-22

    10/10

    Spacious rooms with unique floor designs. Helpful staff recommend transportation and attractions. Free airport shuttle appreciated. Close to metro for easy city access. Junior suite clean and comfortable. The exclusive bar on the 13th floor is a nice touch. Complimentary arrival gifts were a welcoming gesture.

    Daniel

    2023-05-08

    6/10

    The rooms were beautifully designed, each with its own unique style. We loved the attention to detail and the creativity in the decor. Additionally, the staff were friendly and accommodating, always willing to help with any issues or requests.

    There were a few drawbacks to our stay. the prices for food and drinks at the hotel were quite high, so we ended up spending most of our time exploring the city and finding more affordable options.

    Pauline

    2023-04-26

    10/10

    Beautiful and unique designs on every floor, including the incredible interior design on Floor 7 suite by Ron Arad. Lovely pool and leisure area, perfect for relaxation. Helpful staff who made sure we had a different floor experience on our second stay. Efficient maintenance and easy access to amenities.

    Daniel

    2023-04-25

    8/10

    The design of the hotel is breathtaking. Each floor is unique and beautifully designed by different architects, making it a truly remarkable experience. The view from my room on the 11th floor was incredible, offering a stunning panoramic view of the city. The location of the hotel is also excellent, with easy access to the vibrant areas of Salamanca and Chamartin. The early check-in was a convenient amenity, and the hotel's proximity to metro stations made getting around the city a breeze.

    Jamie

    2023-04-04

    9/10

    We had a fantastic stay at this hotel. The unique design of the rooms, particularly the one designed by Zaha Hadid, was truly amazing. It felt like being in a Star Wars film set and my husband, a big science fiction fan, absolutely loved it. The room was clean and comfortable, and the breakfast provided a good variety of options. The staff were helpful and friendly throughout our stay. The hotel's location was very convenient, as it was very close to the metro station, allowing us easy access to explore this city.

    Can honestly say there wasn't anything not to like.

    Kurt

    2023-03-02

    9/10

    Unique architecture and design. Funky and diverse room designs. Decent buffet-style breakfast. Convenient parking for all types of vehicles

    Nothing, all was good.

    John

    2023-03-02

    7/10

    We had an amazing stay at this luxurious hotel. Our room had exclusive amenities, including a spacious in-room breakfast area and a private Jacuzzi. The staff provided impeccable service, catering to our every need. The outdoor swimming pool and sun terrace were perfect for relaxation.

    The hotel's location wasn't the best, as it was quite far from the city center. However, the hotel provided a complimentary shuttle service, which made up for the inconvenience.

    Edward

    2023-02-17

    9/10

    As a woman traveling alone, staying in a beautiful hotel with a convenient location is essential. The hotel I stayed at was close to the metro, making it easy for me to explore the city center. The room was comfortable and clean, and the staff was friendly and helpful. Breakfast offered a good variety of choices. Plus, the stunning view from my room added an extra touch to my stay.

    I did notice that some guests were using the hotel's dining facilities as their own offices, which was a bit distracting.

    Maurice

    2023-02-16

    9/10

    The hotel had a unique and interesting design, which made my stay feel special. I loved the room's architecture and the amazing view from my window. The cleanliness of the hotel was impeccable and the staff were extremely friendly. I would definitely recommend staying at this hotel.

    Alan

    2023-01-21

    8/10

    As soon as I stepped into the hotel, I was impressed with the luxurious design and unique decor that made it stand out. The staff were exceptional in their service, making sure all my exclusive needs were fulfilled during my stay. The room was a dream - every exclusive amenity I could think of was catered for, including an outdoor swimming pool and health club. The restaurant offered a range of special diet menus, and the packed lunches were delicious.

    The only minor issue I encountered was the noise from traffic outside, which could be disruptive at times. However, this was outweighed by the positives, and I would highly recommend this hotel to others seeking a luxury experience.

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